Shipping

AUSTRALIAN ORDERS

Orders will be dispatched 2 times a week using DHL domestic shipping. We are using DHL domestic in order to keep your jewellery safe and sound, but also because you have full control over delivery with the tracking number that is sent to you via email upon shipping. 

Delivery is a flat rate of $18.00AUD (€12). 

Please note, we do not ship on weekends, Victorian or Australian National public holidays. Orders placed during this time will be processed the following business week.

Domestic orders should be received within 1–4 business days for metropolitan areas from the date of shipping & 3–5 business days for rural areas from the date of shipping.

For Australian domestic orders please leave your phone number at check out. DHL will contact you via email with tracking information. If needed, DHL will contact you via Phone.

INTERNATIONAL ORDERS

Orders will be dispatched 2 times a week using DHL Delivery from our Melbourne headquarters.

Standard International Shipping is delivered within 3 - 10 business days from the date of shipping.

Our international delivery is a flat rate of €23.

Exceptions: For shipments to Russia we offer Australia Post tracked shipping, at a cost of €35. Delivery to Russia takes 14-30 days.

For shipments to some parts of South and Central America we offer DHL shipping at standard delivery times, at a cost of €25.

Please note:

• Import taxes are unfortunately not our responsibility. Please find out this information before your order, because we cannot return orders based on unexpected taxations from your country. 

• We do not ship on weekends, Victorian or Australian National public holidays. Orders placed during this time will be processed the following business week.

All International orders receive full tracking information, please leave your phone number at check out. If needed, DHL will contact you via both email and phone.