Shipping

IMPORTANT INFORMATION

Solid gold orders ship from Italy, unless otherwise noted.

All other orders ship from Australia.

Duties and taxes may apply to imported items. Please contact your local department of trade, or use an online calculator to assess the rate before purchase. Our staff cannot calculate duties to your destination on your behalf.

AUSTRALIAN ORDERS

Please visit our Australian Website to order for shipping to Australia or New Zealand. 

 

INTERNATIONAL ORDERS

Standard orders will be dispatched 2 times a week using DHL Delivery from our Melbourne headquarters.

Solid gold orders and modified or custom-made orders ship from Italy, unless otherwise advised. For items shipping from Italy, the same shipping periods apply, after the 8 week lead time required for crafting.

Standard International Shipping is delivered within 3 - 10 business days from the date of shipping.

Our international delivery is a flat rate of €23.

Exceptions: For shipments to Russia we offer Australia Post tracked shipping, at a cost of €35. Delivery to Russia takes 14-30 days.

For shipments to some parts of South and Central America we offer DHL shipping at standard delivery times, at a cost of €25.

For shipments to Greece, Turkey, and states in the Gulf region we offer shipping at standard delivery times, at a cost of €50.

Please note:

• Import taxes are unfortunately not our responsibility. Please find out this information before your order, because we cannot return orders based on unexpected taxations from your country. 

• We do not ship on weekends, Victorian or Australian National public holidays. 

All International orders receive full tracking information, please leave your phone number at check out. If needed, DHL will contact you via both email and phone.